Custom Orders
Please send a inquiry via our custom orders page and we will take it from there.
Please send a inquiry via our custom orders page and we will take it from there.
Once your proof has been approved, production time is about 2-3 weeks.
Once your proof has been approved, production time is about 2-3 weeks.
If you need your items sooner please email us at shopkoolkups@gmail.com.
If you need your items sooner please email us at shopkoolkups@gmail.com.
If you are looking for something more unique and tailored we can create a custom design for you.
Custom designs include access to our large font, motif and monogram library.
All print ready monograms or artwork files created outside of Kool Kups and Party Goods fall under the “custom design” product.
Watercolor crests, venue drawings and highly detailed custom designs will incur an additional fee.
If you are looking for something more unique and tailored we can create a custom design for you.
Custom designs include access to our large font, motif and monogram library.
All print ready monograms or artwork files created outside of Kool Kups and Party Goods fall under the “custom design” product.
Watercolor crests, venue drawings and highly detailed custom designs will incur an additional fee.
Yes! Our designers will be available to create a design suite for your event. Email us at shopkoolkups@gmail.com.
Yes! Our designers will be available to create a design suite for your event. Email us at shopkoolkups@gmail.com.
We typically print as follows:
- Styrofoam cups: single-sided, double-sided, or wrapped
- Shatterproof cups: single-sided
- Stadium cups: double-sided, or wrapped
- Koozies: double-sided
- Napkins: single-sided, diagonal or straight
If you do not specify, our designers will pick what works best with the artwork.
We typically print as follows:
- Styrofoam cups: single-sided, double-sided, or wrapped
- Shatterproof cups: single-sided
- Stadium cups: double-sided, or wrapped
- Koozies: double-sided
- Napkins: single-sided, diagonal or straight
If you do not specify, our designers will pick what works best with the artwork.
There are two different print methods for party good items:
Screen Printing
- Maximum of one to two ink colors
- Most cost effective for party items (cups, koozies, napkins)
- A plate is made of the design, and then the ink is transferred onto the item
- An additional run through the printer is required for additional colors
- This is why it is an additional cost to print a second ink color
- We take this into consideration when designing, as we do not want ink colors too close, to allow for shift among color runs, or overlapping as this will result in an undesirable color.
Full Color, Digital Printing
- Required for multi-colored art (for example, watercolor artwork)
- Only available on some items
- Requires a slightly increased cost and longer lead time
There are two different print methods for party good items:
Screen Printing
- Maximum of one to two ink colors
- Most cost effective for party items (cups, koozies, napkins)
- A plate is made of the design, and then the ink is transferred onto the item
- An additional run through the printer is required for additional colors
- This is why it is an additional cost to print a second ink color
- We take this into consideration when designing, as we do not want ink colors too close, to allow for shift among color runs, or overlapping as this will result in an undesirable color.
Full Color, Digital Printing
- Required for multi-colored art (for example, watercolor artwork)
- Only available on some items
- Requires a slightly increased cost and longer lead time
Yes, we can match to a PMS Color # for an additional $25.
Yes, we can match to a PMS Color # for an additional $25.
Additional FAQs
Yes! If you are local to Fort Worth select local pickup at checkout.
Yes! If you are local to Fort Worth select local pickup at checkout.
All orders are shipped Standard Ground unless specified otherwise. Kool Kups is not responsible for the package once it is has shipped. We will provide clients with a tracking number and can not guarantee the shipping timeline or delivery date. We are also not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.
All orders are shipped Standard Ground unless specified otherwise. Kool Kups is not responsible for the package once it is has shipped. We will provide clients with a tracking number and can not guarantee the shipping timeline or delivery date. We are also not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.
New, unopened items may be returned to us within 14 days of delivery for an exchange or full refund, less shipping cost. Please return items in their original condition and packaging. Contact us within 7 days of receiving your order to receive a Return Authorization form. The form MUST accompany the return or it will not be accepted. We reserve the right to reject any returns or exchanges that do not meet these conditions.
New, unopened items may be returned to us within 14 days of delivery for an exchange or full refund, less shipping cost. Please return items in their original condition and packaging. Contact us within 7 days of receiving your order to receive a Return Authorization form. The form MUST accompany the return or it will not be accepted. We reserve the right to reject any returns or exchanges that do not meet these conditions.